Free Cavity Wall Insulation Newport FAQs
Is your Council Tax Banding an A, B, C, D or E?1
You can find your Council Tax Banding here.
and
Is your EPC (Energy Performance Certificate) rating a D, E, F or G?
You can find your EPC rating here.
If you have answered YES to both questions above YOU qualify for free cavity wall insulation and you do NOT need to be in receipt of benefits.
And there are no income thresholds – if Richard Branson was living next door to you, he would qualify as well.
Footnote 1. In England Qualifying Council Tax Bandings are only A, B, C, or D.Footnote 1. In England Qualifying Council Tax Bandings are only A, B, C, or D.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
If you notice damp patches on the inside of your external walls, they must be resolved before insulation can be installed.
In fact, if the property has damp issues, it will not pass the Cavity Assessment Survey (CAS), which means we won’t be able to install cavity wall insulation under the Great British Insulation Scheme (GBIS).
To qualify for a grant, a 25-year guarantee must be issued, and this only happens if the property passes the CAS survey. So, if your home has damp problems, it will fail the survey, and no grant can be provided— it’s as simple as that.
However, if you’re noticing “black mould or spots,” it’s likely due to condensation rather than structural damp.
In around 90% of cases, condensation is linked to lifestyle factors rather than a building defect. Fortunately, cavity wall insulation can help reduce or even eliminate black mould by keeping your internal walls warmer.
So, if it’s condensation you will still qualify for free cavity wall insulation Newport.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
You can have a look at this 6 minute video to see the process.
We insulate cavity walls by blowing polystyrene beads into the cavity, typically from the outside, though in some cases it can be done from inside the house.
To begin, small 22mm holes, just slightly smaller than a 2p coin, are drilled into the external walls following a specific pattern. This pattern is outlined in the British Board of Agrément (BBA) certificate for the insulation material used.
Specialized equipment is then used to blow the insulation along with an adhesive into the cavity. The adhesive sets in about 20 minutes, forming the polystyrene beads into a loose but cohesive block.
Once the insulation is in place, the holes are filled with cement and carefully colour-matched to blend seamlessly with the existing mortar or render.
Cavity wall insulation is not a DIY project. For a typical 3-bedroom semi-detached house, the entire process takes roughly 3 hours.
Most of our customers are impressed by how efficiently and neatly the job is done.
Additionally, the installation comes with a 25-year guarantee from the government-backed Cavity Insulation Guarantee Authority (CIGA), ensuring you have complete peace of mind.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
Yes, free cavity wall insulation can be an effective way to reduce condensation.
Condensation happens when warm, moist air meets a cold surface. Warm air holds more moisture, but when it cools down on contact with a colder surface, some of that moisture is released, leading to condensation. If this moisture is not dried quickly, it can result in black mould growth.
By insulating cavity walls, the internal walls stay warmer, which greatly reduces the chance of condensation forming. This helps minimize or even eliminate condensation, preventing the buildup of black mould and other damp-related issues.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
Book a Free No Obligation Survey NOW!
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
Yes, cavity wall insulation comes with a 25-year guarantee, provided by the Cavity Insulation Guarantee Agency (CIGA).
CIGA offers independent 25-year guarantees for free cavity wall insulation in Newport and across the UK, installed by registered professionals. However, this guarantee is only issued if the property successfully passes a Cavity Assessment Survey (CAS). Without this CIGA guarantee, a grant for insulation cannot be approved.
The Government considers cavity wall insulation “the most cost-effective energy-saving measure for most homes” and a crucial part of reducing carbon emissions.
CIGA was created in partnership with the Government’s Energy, Environment, and Waste Directorate (part of the now-defunct DETR) to provide homeowners with an independent guarantee covering defects in materials and workmanship.
According to independent research by the Department of the Environment, Transport, and the Regions (DETR), cavity wall insulation is a highly reliable process, and issues are very rare. In the event of any problems, CIGA can quickly resolve them. The new CAS survey also reduces risks by ensuring only suitable walls are insulated.
CIGA also manages the Cavity Wall Insulation Self Certification Scheme (CWISC) with the British Board of Agrément, ensuring that work done by registered contractors complies with building regulations.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
Cavity wall insulation provides several key benefits, including:
- Energy Efficiency: It minimizes heat loss, making it easier to maintain a stable indoor temperature and reducing the need for constant heating, which leads to lower energy bills.
- Cost Savings: By reducing energy consumption, insulation results in significant long-term savings on heating costs.
- Increased Comfort: Insulating the walls helps create a consistent indoor climate, reducing drafts and cold spots for a more comfortable living environment all year round.
- Environmental Impact: Improved energy efficiency reduces carbon emissions from heating systems, which lowers your home’s carbon footprint.
- Condensation Control: Insulation helps prevent condensation on interior walls, reducing the risk of dampness, mold, and other moisture-related issues. It may totally eradicate condensation.
- Property Value: Energy-efficient upgrades, like cavity wall insulation, can increase your home’s value, as energy efficiency is becoming a top priority for buyers.
- Noise Reduction: It provides some degree of soundproofing, which can help minimize outside noise, particularly in busy or noisy areas.
- Quick Installation: The process is fast and causes minimal disruption—a typical semi-detached house can be fully insulated in around three hours.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
There are three pathways to qualify for a grant:
- The General Group
- The “Low Income” Group
- LA Flex Funding
The General Group Criteria:
To qualify using this group, you need to meet two key requirements:
- Council Tax Band: In Wales, your property must fall under bands A, B, C, D, or E. In England, it must be in bands A to D. You can verify your council tax band on the Gov.UK website. ✔
- Energy Performance Certificate (EPC) Rating: Your property’s EPC rating must be D, E, F, or G, which you can find on the EPC Register. ✔
These conditions apply to both homeowners and private renters (with the landlord’s consent). However, private tenants must also receive a qualifying benefit for free cavity wall insulation.
The “Low Income” Group Criteria:
To qualify under this group, you must be receiving one of the following benefits, and your EPC rating must still be D, E, F, or G:
- Pension Credit
- Income-Based Job Seekers Allowance
- Universal Credit (no income threshold)
- Income-Related Employment and Support Allowance
- Tax Credits (including Working and Child Tax Credits) – no income threshold
- Income Support
- Housing Benefit – NEW
- Child Benefit/Family Allowance (subject to income thresholds, as outlined in the table below)
Child Benefit Qualification Matrix: Your household income must not exceed the threshold based on your household composition and number of children:
| Number of Children | 1 Adult Household | 2 Adult Household |
|---|---|---|
| 1 | £19,900 | £27,500 |
| 2 | £24,800 | £32,300 |
| 3 | £29,600 | £37,200 |
| 4 | £34,500 | £42,000 |
LA Flex Funding Route:
This qualification route considers factors other than benefits. There are two ways to qualify under LA Flex:
- Route 1: Total gross household income must be no more than £31,000 annually.
- Route 2: Someone living at the property must suffer from one of the following conditions:
- Cardiovascular condition
- Respiratory disease
- Limited mobility
- Immunosuppression
This flexible approach allows more households to qualify for the grant based on individual circumstances.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
The simple answer is, “I can’t tell you without conducting a survey.” However, here’s what you need to know:
If your home was built after 1925, it likely has external walls made of two walls of brick with a gap (cavity) between them, held together by wall ties—this is known as a cavity wall.
Free cavity wall insulation fills this gap to help retain heat and reduce energy use. It can also help reduce or eliminate condensation, especially if your external walls are prone to moisture problems.
Your home is generally eligible for free cavity wall insulation in Newport if:
- The external walls have unfilled cavity walls
- The cavity is at least 50mm wide
- The masonry or brickwork is in good condition
However, it’s not always straightforward. A Cavity Assessment Survey (CAS) is required, which is overseen and audited by the Installation Assurance Authority (IAA).
During the survey, we’ll check the suitability of your walls by inspecting them closely. This includes drilling small test holes, using a borescope to inspect the cavity, and taking photos and measurements of the wall depth.
The walls will also be examined for cracks, unfilled holes, or any other issues that need to be addressed before insulation is installed. Gutters and downpipes will be inspected to ensure proper drainage and that no leaks or blockages are present.
This comprehensive survey is free and takes about two hours. The results, including the photos, will be uploaded to the IAA platform for auditing.
This process is part of the improved quality control measures within the new free Cavity Wall Insulation Grant scheme.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
The Government has imposed strict legal targets to reduce carbon emissions, but instead of addressing it directly, they’ve shifted the responsibility onto gas and electricity companies through the Energy Company Obligation (ECO).
We all contribute to this through a “green levy” included in our fuel bills—around 6% of gas bills and 11% of electricity bills help fund this initiative.
While the aim is to lower carbon emissions, it’s important to remember that, as usual, the cost is ultimately passed on to us – the consumers.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
We exclusively install “SuperBead” polystyrene beads rather than “RockWool” (fibre) for cavity wall insulation because they provide superior performance, though they are slightly more expensive.
“SuperBead,” used in our free cavity wall insulation services, is certified by the British Board of Agrément (BBA) for the following key benefits:
- Thermal Efficiency: With a thermal conductivity rating of 0.035, “SuperBead” offers excellent insulation performance.
- Water Resistance: It prevents water transfer across the cavity, providing extra protection against damp.
- Condensation Control: By keeping internal walls warmer, it helps reduce the risk of condensation inside the home.
- Fire Safety: “SuperBead” does not compromise the fire resistance of the wall.
- Durability: The beads are rot-proof, water-resistant, and stable enough to provide insulation for the lifetime of the building.
Compared to fibre insulation like RockWool, “SuperBead” is up to 20% more efficient, reducing heat loss through walls by approximately 70%. Considering that uninsulated walls account for about 35% of a home’s heat loss, insulating with “SuperBead” can save up to 25% on heating bills.
Additionally, the installation process for “SuperBead” requires around 30% fewer, and smaller holes compared to fibre insulation. These beads are rigorously tested, fully fire-resistant, and approved for use in even the most extreme conditions.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
According to the Cavity Insulation Guarantee Agency (CIGA), damp problems occur in roughly 3 out of every 1,000 homes that have cavity wall insulation (CWI) installed. Most of these issues are historical, caused by unsuitable insulation being installed in walls that were not appropriate for it.
In the past, Rockwool was the standard material for CWI, but it has since been replaced by polystyrene beads, which offer superior performance. Early versions of polystyrene beads were small and soft like those found in bean bags. They were not effective at repelling water and could contribute to damp issues.
Today’s cavity wall insulation uses larger grey or silver polystyrene beads of various sizes, specifically designed to repel water, greatly reducing the risk of moisture problems.
The primary issue was often due to improper installation. In the past, salespeople sometimes promised free insulation without conducting the necessary pre-installation surveys, leading to homes being insulated that were unsuitable for the process.
Improvements in Quality Control
In April 2017, the British Board of Agrément (BBA) was tasked with improving quality control to ensure that unsuitable homes were no longer insulated. This led to the creation of the Cavity Assessment Surveillance Scheme (CASS), which was taken over by CIGA in October 2018 and is now monitored by the Insulation Assurance Authority (IAA).
The CASS process involves a thorough survey of the property to assess its suitability for insulation. This survey, typically lasting around two hours, checks various factors like the condition of the walls, cavity depth, damp-proof course, and the state of gutters and downpipes, which are often culprits of dampness. Survey data, including photos of the cavity, is uploaded to the IAA platform for auditing.
Every survey undergoes a desktop audit, and 1 in 10 properties receive an on-site audit by an IAA surveyor to ensure accuracy. This enhanced level of quality control is expected to significantly reduce the risk of insulating unsuitable homes and minimize the occurrence of damp issues caused by cavity wall insulation.
Prior to 2017, CIGA reported problems in 3 out of every 1,000 homes with CWI, but with the introduction of the CAS survey, this number is expected to drop significantly.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
Not all houses with cavity walls are suitable for insulation. Here’s a breakdown:
Historical Context:
Before 1920, most homes were built without cavity walls, using solid stone or brick. Some exceptions, like the mill houses in Lancashire and Yorkshire, had cavities but are generally not recommended for insulation due to potential complications.
Solid walls often led to damp issues, causing illnesses like pneumonia, which drove the adoption of cavity walls. By the 1920s, homes started featuring two brick walls with a gap in between (the cavity), becoming standard practice by 1930. This design allowed for better moisture control and insulation.
Suitability for Cavity Wall Insulation:
Most homes built after 1930 with cavity walls are generally suitable for insulation, but it’s important to note that a survey is always required to confirm eligibility.
Major Exceptions:
- Concrete Properties (often former council houses): These homes may have unfilled cavities, but insulating them can lead to problems like Concrete Cancer, making insulation unadvisable.
- Timber-Framed Properties: These have a wooden frame attached to the inside of a brick external wall, typically filled with insulation. Since the frame already provides insulation, adding cavity wall insulation is unnecessary.
- Homes Built After 1982: Properties constructed after this year should have been insulated during building, as it was mandated by building regulations. However, some homes built between 1980 and 2000 were left uninsulated and could still be eligible for insulation, pending a survey.
In conclusion, the decision to install cavity wall insulation depends heavily on the type of property and a thorough inspection.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
Yes, installing free cavity wall insulation can help lower your fuel bills, reduce your carbon footprint, and may also assist in reducing or eliminating condensation.
Here’s a breakdown of where heat is typically lost in a home:
- Walls: 35%
- Roof: 25%
- Floor: 15%
- Draughts: 15%
- Windows: 10%
By insulating the cavity walls, you can significantly reduce the 35% heat loss from walls, helping your home retain warmth more efficiently. Typically, your fuel bills should reduce by 25%
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
EPC stands for Energy Performance Certificate.
A property requires an EPC if it being sold or if it is rented.
They were introduced on the 1st August 2007. So, if you bought your property before that date you won’t have an EPC.
They are good for 10 years. So you could sell a property with a 7-year-old EPC, but it wouldn’t necessarily reflect the energy efficiency of the property on the day it’s sold. There is talk of reducing the life of an EPC to 5 years.
The EPC rating is a measure of the cost of heating the house and hot water, based on 2.5 occupants. The rating will fall into a level of A to G. A is the best and G is the worst.
There are a lot of changes taking place with regard to the input data (in spring 2025) to make an ERC far more accurate.
If you don’t have an EPC you can still apply for a Cavity Wall Insulation grant.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
If you don’t have an EPC (Energy Performance Certificate) you can still apply for a Cavity Wall Insulation grant using The Great British Insulation Scheme.
As a part of the required survey, we produce an EPR (Energy Performance Report). An EPR uses the same dataset as an EPC, but it is not registered and you don’t get a certificate.
So, you don’t need to have an EPC!
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
You will need to be in receipt of a qualifying benefit.
Here is the list of Qualifying Benefits.
- Pension Credit
- Income Based Job Seekers Allowance
- Universal Credit – No income threshold
- Income Related Employment and Support Allowance
- Tax Credits (including Working and Child Tax Credits) – No income threshold
- Income Support
- Housing Benefit – NEW
- Child Benefit/Family Allowance. Income Thresholds apply – see table below. These are gross (before stoppages) thresholds.
| Number of Children | 1 Adult Household | 2 Adult Household |
|---|---|---|
| 1 | £19,900 | £27,500 |
| 2 | £24,800 | £32,300 |
| 3 | £29,600 | £37,200 |
| 4 | £34,500 | £42,000 |
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
We handle everything for you, so there’s no need to stress over paperwork.
During the survey, we take care of the entire grant application process and confirm your eligibility.
Once the work is complete, we request the grant funds, which are paid directly to us.
All you need to do is relax and enjoy reduced energy bills and a smaller carbon footprint.
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
To find out if you qualify, or to book a free no obligation survey, complete our enquiry form or give us a call
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
Free Cavity Wall Insulation Newport FAQs
Book a Free No Obligation Survey NOW!
or call us on 0800 8 10 10 60 or 07960 799681 and speak to one of our cavity wall experts.
